Contact form
A plain contact form comes at no charge with your free website and free online ordering system.
$0 on your free website
Forms
Online order form for small business that lands as a customer
Build a form from fields, put it on your site or share it as a link, and every submission becomes a customer or lead record in the same system as your sales. Special orders, trade applications and booking requests arrive as work someone can pick up, ready to act on.
Forms is $29 per location per month, with no per-form or per-submission fee. See Esplanda pricing.
In short
Esplanda Forms turns an online order form, a trade account application or a booking request into a customer record beside your sales history, assigned to the right person and confirmed to the customer.
It is $29 per location per month, with as many forms and submissions as you need. A plain contact form already comes free with your Esplanda website.
- Form builder
- Publish on your site or as a link
- Spam check
- Routing by form
- Automatic confirmation
- Customer or lead record
What owners use it for
The forms that turn into customers
Each of these is a job most owners handle by email today, and in each one the person filling in the form is a customer, or about to become one.
Special orders and waitlists
What they want, how much and by when: the allocated bottle, the case for a party, the part that arrives twice a year. A list in the system when the delivery lands.
Trade and account applications
The restaurant buying on terms, the contractor opening an account: name, license or trade details, who signs and who pays. It becomes the account that gets invoiced.
Booking and quote requests
A salon appointment, a repair booking, a quote for a bathroom. The request reaches a named person and is still there on Monday, and you confirm the time in the appointment book you already keep. More for service business software.
New-client intake
What they want done, the address, the history and the consent you need to hold. Asked once, kept on the record, never asked again at the door.
Tasting, class and event RSVPs
A wine tasting, a bakery class, a private room. Who is coming, how many and which session, as a headcount you can plan around.
Delivery-area requests
Someone just outside your zone asks whether you will come. One request is useful; thirty of them on a map tell you where to deliver next.
After someone presses submit
A record someone owns, not an email someone meant to answer
The restaurant that applies for a trade account on Tuesday is the same record as the restaurant that orders on Friday. Nobody has to remember anything for that to be true.
| What happens | A form that sends an email | Esplanda Forms |
|---|---|---|
| Where it lands | An inbox, behind everything else | A customer or lead record, beside their sales history |
| Who handles it | Whoever reads it first | The person you route that form to, so trade applications and RSVPs go to different people |
| Junk | Mixed in with real requests | Held by the spam check |
| The customer hears | Nothing until someone replies | An automatic confirmation that their request arrived |
| When they buy later | A new record, typed in again | The same record, ready to invoice with accounts receivable software |
Forms collect the details; payment happens at your online checkout or at the counter. A special-order form starts the order, and the customer pays at checkout or pickup through your POS with online ordering. Every record sits in the same customer file as our customer loyalty software.
What it costs
Forms, $29 a month
One flat price per location, bought on its own beside the free register and the free website. No setup fee, no contract and no per-user fees.
Forms
Order forms, applications, booking requests, intake and RSVPs, each submission saved as a customer or lead record.
$29 per location per month
Each form and submission
Build as many forms as you need and take as many submissions as come in. There is no counter on either.
$0 extra
Email and chat support free · No setup fee · No contract · No per-user fees
Every line and its price is on Esplanda pricing.
Questions
Online form questions owners ask
What is an online order form for a small business?
An online order form lets a customer tell you what they want, how much and by when, from your website or a link. In Esplanda Forms each submission becomes a customer or lead record in the same system as your sales, so a special order or a wholesale request is assigned to a person and kept with that customer.
How much does Esplanda Forms cost?
$29 per location per month, with no per-form fee and no per-submission fee. There is no setup fee and no contract. A plain contact form comes free with the Esplanda website.
Do I need Forms for a contact form?
Your free Esplanda website already has a contact form. Forms is worth $29 when a submission should become a customer: an order, a trade account application, a booking request, an intake or an RSVP that someone has to act on.
Can I build a business credit application form for house accounts?
Yes. A trade or credit application collects the business name, license or trade details, who signs and who pays. The submission becomes the account record, and with Billing & Vendor Accounts that same record is the one you invoice on terms.
Can a form take a payment?
Forms collect the details, and payment happens at your online checkout or at the counter. A special-order form starts the order, and the customer pays when they check out or pick it up.
Who gets each submission?
The person you route that form to. Different forms go to different people, so wholesale applications and event RSVPs never share a pile. The customer gets an automatic confirmation, and junk submissions are held by the spam check.
What kinds of fields can a form have?
Text, choices, dates, numbers and file uploads, each required or optional. Publish the form on a page of your own site, or share it as a link in an email or a message.
Every request, a customer on record
Start free today, or book a demo and we'll show an order form turning into a customer record on a store like yours.
Esplanda POS and your website are free to start, with no card needed. Add paid tools only when you want them. See Esplanda pricing.
